1. Conditions of use
1 By using this website and/or application, you agree to the following conditions of use. Please read these conditions carefully before using this website and/or application.
2 If you do not agree to these Terms of Use, you must not access or use this website and/or application.
3 We may amend these Terms of Use from time to time, without providing notice to you and without giving any reason for doing so, by posting an updated version of the Terms of Use on the website and/or application. You should regularly check these Terms of Use for any amendments. If these Terms of Use are amended, you must comply with the updated Terms of Uses. If you do not agree to the updated Terms of Use, you must immediately cease using the website and/or application.
2. Evidence of Transactions
AIA Myanmar Life Insurance Company Limited (the “AIA Myanmar”)’s own records of the transactions maintained through computer systems or otherwise shall be accepted as conclusive and binding for all purposes. Your use of your account and/or password to access or use this website and/or online facilities including access to your policy records and our on-line services will be recognized as your electronic signature and will be legally binding. To the extent permitted by law, you accept that AIA Myanmar 's electronic records will be admissible as original documents in any court of law and agree that you will not challenge or dispute the accuracy or authenticity of such records.
3. Indemnity
You hereby agree to fully indemnify, defend and hold harmless AIA from and against any and all damages, losses, liabilities, costs and expenses (including full legal costs on a solicitor-client basis) suffered by AIA arising from or in connection with: (i) your access to or use of this website and/or online facilities; (ii) any other party’s access to or use of this website and/or online facilities using your account and/or password; or (iii) your breach of any of these Conditions; (iv) any other party’s breach of any of these Conditions where such party was able to access or use this website and/or online facilities using your account and/or password.
4. Third party links
1. This website and/or application provides links to other websites and/or applications which are not controlled by us. Those links are provided for your own convenience only and we are not responsible for their use, effect or content.
2. We make no representations or warranties as to, and accept no responsibility for, the accuracy of information on those sites, nor do we endorse any information, opinion, goods or services referred to on them. You acknowledge and agree that you access such websites at your own risk.
5. Limitation of liability
1. You agree that your access to, and use of the website and/or application is at your own risk.
2. To the fullest extent permitted by law, we exclude from these Terms of Use all representations, guarantees, conditions, warranties, rights remedies, liabilities and other terms that may be implied by statute, general law or custom, except any guarantee or right conferred under any legislation, the exclusion of which would contravene legislation or cause part or all of this clause to be void.
3. To the fullest extent permitted by law, we exclude all responsibility and liability arising from or in connection with your use of the website and/or application, including, without limitation:
1. any and all actual or anticipated loss of profits, revenue, goodwill, savings, data, business opportunity, or expectation, and any and all indirect, special, consequential, punitive or exemplary Losses; and
2. any other Losses, even if we or our authorised representative has been advised of the possibility of such damages.
We also assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.
6. Jurisdictional issues
Except as expressly set forth herein the information contained on this website is not an offer to sell or a solicitation to buy any security, insurance product or other product or service by us. No security, insurance product or other product or service is offered or will be sold by AIA Myanmar or, if sold by AIA Myanmar, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.
7. Ownership of information
Any information, other than personal data or information, you transmit to us via this website and/or application, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and nonproprietary and will become our property. Such information, other than personal data or information, may be used by us for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. We may use any ideas, concepts, know-how, or techniques contained in any communication you send to us via this website for any purpose whatsoever, including, but not limited to, developing and marketing products using such information. You waive all applicable rights you may have in any information (other than personal data) you transmit to us via this website or otherwise, for the purposes of this section of the Terms of Use.
Any personal information submitted to us using the website and/or application will be subject to AIA Myanmar 's Personal Data Policy.
8. Intellectual property
This website and/or application is owned and operated by AIA Myanmar. All copyright and other intellectual property rights in the website are proprietary to us and our licensors. Other than as expressly set out in these Terms of Use and except as permitted by applicable law, you must not (and must not attempt to):
1. use, copy, reproduce, republish, modify, stored in a retrieval system, create derivative works or use in any other way for public or commercial purposes any part of the website and/or application;
2. distribute, translate, modify or tamper with, any part of the website and/or application;
3. create derivative works of or from any part of the website and/or application;
4. sell, rent, lease, sub-license, assign, exchange or otherwise transfer your rights under these Terms of Use; or
5. permit or assist any person to engage in any act described in paragraphs 9.1 to 9.4 above.
9. Performance of the website
1. We will use reasonable endeavours to generally make the website and/or application available during our normal business hours. However, the availability of the website depends on various third party suppliers, and accordingly, we do not warrant or guarantee:
1. any network connection difficulties occur;
2. that your use of the website and/or application will be continuous, uninterrupted, secure or error-free.
2. You acknowledge that the website and/or application may not be available for use from time to time, and that you may be disconnected from your use of the website and/or application at any time for any reason, including if:
1. any network connection difficulties occur;
2. the systems providing those services are unavailable for any reason (including so that maintenance can be performed);
3. you breach any of these Terms of Use; or
4. we decide to terminate, suspend or block your access to the website for any reason.
3. We make no guarantee as to the reliability or other performance of the website and/or application. The performance of the website depends on various factors, including the functions, capacity and configuration of your Device, the speed of your internet connection, and the number of users accessing the systems which support the website and/or application.
The information available through the website and/or application is subject to updates from time to time and, while we aim to ensure that it is up-to-date, there may be delays, errors or omissions that could affect its currency or accuracy. Accordingly, we cannot and do not warrant or guarantee that the information you obtain through the website and/or application is or will be current, complete or accurate at all times. You acknowledge and agree that you will make your own enquiries to determine whether the information you obtain through the website and/or application is current, complete and accurate before using it. We are not responsible for any Loss you suffer or incur as a result of your failure to comply with this paragraph.
10. Software licenses
To the extent that any software is made available or provided to you on this website and/or application, we grant you a non-exclusive, limited and personal licence to download and use the software for your own personal, non-commercial use only. All rights including intellectual property rights in the software remain our property or the property of the relevant licensors or owners of the software and, except as permitted by law, you may not reverse engineer, decompile, modify or tamper with the software.
11. eCare and eCommerce terms of use
Your policy records are confidential and AIA Myanmar has taken steps to safeguard this confidentiality. However, your co-operation is required in order for the confidentiality of your policy records to be maintained. In particular, you are required to take the necessary precautionary measures to ensure that no unauthorised access is given to your policy records, your password and access to this website and/or online facilities. You must not allow anyone other than yourself access to these records.
You must notify us immediately by email to : sher@aia.com or call our AIA Customer Care Hotline at 09944705440, if you suspect that your policy records have been accessed by an unauthorised person.
You shall assume full responsibility and risk each time you access the website, and view or print any portion of the information available to you on this site or and each time you use any of our on-line services.
Any password or PIN which you are provided by AIA Myanmar to access your policy records and our on-line services will be recognised as your electronic signature. To the extent permitted by law, you accept that electronic records will be admissible as original documents in any court of law and agree that you will not challenge or dispute the accuracy or authenticity of such records.
12. Security reminder
While there is inherent risk in doing business with anyone over a public medium like the Internet, we have implemented measures to reduce these risks. In order to safeguard and protect your privacy, please ensure you have installed up to date virus protection.
13. Third party rights
A person who has not agreed to be bound by the Terms of Use shall have no right under the Contracts to enforce any of the terms herein.
14. Inconsistency in wordings
If there is any ambiguity or inconsistency between the English and local language versions of these Terms of Use, the English version will prevail.
15. No waiver
We do not waive a right, power or remedy in connection with these Terms of Use if we fail to exercise or delay in exercising the right, power or remedy.
16. Severability
The invalidity, unlawfulness or unenforceability of any provision in these Terms of Use in any respect under applicable law shall not affect the validity, legality or enforceability of the remaining provisions hereof.
17. Governing law and jurisdiction
These Terms of Use will be governed by the laws of the Myanmar and the parties agree to submit to the exclusive jurisdiction of the courts of Myanmar.
18. Defined terms and interpretation
1. In this document:
1. AIA Myanmar means AIA Myanmar Life Insurance Company Limited and its affiliates.
2. Device means your own internet-enabled device that is compatible with the website and has a current and working internet connection.
3. Loss means any liabilities, losses, damages, costs and expenses (including legal costs and expenses, regardless of whether incurred or awarded) arising in contract, tort (including negligence) or otherwise.
2. In this document, a reference to 'we', 'us' or 'our' is a reference to AIA Myanmar.
