We have intensified our holistic healthcare proposition by partnering with Teladoc HEALTH - an innovative medical service that will help support and improve your medical journey to recovery.
We understand how tough it can be when you have to make a decision regarding a critical medical condition. We would like to help you mitigate the stress and anxiety as well as save financial cost for medical and travel expenses by providing you global expert medical advice.
Our partnership with Teladoc HEALTH will enable our Members to:
- Receive the diagnosis based on the medical second opinion from global experts
- Have access to optimal treatment with the appropriate international medical provider
- Receive personal support at every step in the management of their medical conditions
- Manage ongoing challenges of dealing with a critical medical condition by integrating the collaborative care from Teladoc HEALTH's professional team into your medical journey
For all eligible* AIA Members who encounter serious medical conditions such as cancer and multisystem disorders are recommended to get the Teladoc HEALTH service to understand and manage your medical conditions with clarity, confidence and control over the course of your medical treatment.
To learn more about personal medical case management services, please download :
You can also call SHER Hotline +959 944 705 440
Teladoc HEALTH, a leading global medical case management provider, helps you get global standard medical advice provided by the world’s leading medical specialists. Patients can gain access to over 50,000+ medical specialists from around the world. Global experts offer collaborative care that you can integrate into your medical journey by supporting you starting from diagnosis, through treatment and until recovery.
Teladoc HEALTH has helped over 92 million patients around the world with the following success rates:
450+
sub specialities covered
5,000+
top specialists globally
90%
of customer satisfaction score
Contact your AIA Agent or call AIA SHER Hotline to request the service enrolment
AIA members will have to fill the enrolment form and AIA will check the eligibility for Teladoc HEALTH service
If eligible, Teladoc HEALTH will assign an English-speaking personal Physician Case Manager for AIA member
Physician Case Manager contacts you within 24 hours to understand and review your medical issue and your medical history
Teladoc HEALTH's medical committee selects top experts specialized in your condition to evaluate your case
Within 10 business days, you will receive a detailed and personalized report with opinions and recommendations explained by Physician
If you want an overseas treating doctor, Physician Case Manager will recommend two specialists from Singapore for your choice
Physician Case Manager monitors your progress via regular follow-up calls to provide ongoing guidance and support during recovery
